FAQ
1117 bat FAQ — Mobile, Slots, Account and Withdrawals
Here you will find detailed answers to the most common questions from Bangladeshi players about 1117 bat — from the mobile app to withdrawal rules.
Android and iOS Support
SSL Secured
Support in Bengali
For Ages 21 and Above
Whether you are new to 1117 bat or a regular player, questions will come up. How to download the app, what RTP means in slot games, what to do if you forget your password, or how long a bKash withdrawal takes — you can now find all these answers in one place. Below are 20+ questions and answers organised into four topic sections. We are mindful of responsible gaming — so every answer is written honestly and clearly.
Contents
Category 01
Mobile Usage
If you want to play 1117 bat from a smartphone — where to get the app, how to play in a browser — here are the answers.
The 1117 bat Android APK is available through official channels. Visit our app page for full details about the 1117 bat App. Downloading APKs from third-party sites is not recommended — they may not be safe. The app from official channels is always up to date and secure.
Yes, the 1117 bat iOS version is also available through official channels. iPhone and iPad users can install the app and play all types of games — slots, live casino, cricket betting and more. Instructions for both Android and iOS can be found on the 1117 bat APK page.
Yes. The 1117 bat website is built with a mobile-first design, so you can play directly from any modern browser on Android or iOS (Chrome, Safari, Firefox). Data usage remains the same, though the app generally loads faster and supports push notifications.
If the connection drops, 1117 bat's servers automatically save the game state. When you reconnect, you can continue from where you left off. If the connection drops before a slot spin completes, the result is determined on the server — you will see it when you return. For any issues, contact support via live chat.
1117 bat runs smoothly on Android 8.0 or above and iOS 13 or above. At least 2 GB RAM and a stable internet connection (4G or Wi-Fi) will give you a smooth experience. Live casino and live cricket streaming work best on a stronger network.
Yes, full payment options are available in the mobile app. Deposit via bKash, Nagad, Rocket or bank transfer and withdraw the same way — minimum deposit ৳500 and minimum withdrawal ৳1,000. You can also view your full transaction history while logged in to the app.
Category 02
Slot Games
1117 bat has hundreds of slot games. Here are answers to common questions about demo mode, RTP and progressive jackpots.
Many slot games offer a demo or free-play mode — you can learn the mechanics, bonus features and paylines without risking real money. However, winnings from demo mode cannot be withdrawn. Check the 1117 bat Slots page for games that have a demo option.
In a progressive jackpot, a small portion of every bet is added to a central pool — so the prize grows over time. Any player who meets a specific condition (such as landing a particular combination) at any moment can win the entire pool. After the jackpot is won, the pool resets to zero and starts building again.
The minimum deposit at 1117 bat is ৳500 — this applies to all payment methods (bKash, Nagad, Rocket or bank transfer). A ৳500 deposit also qualifies for a 120% first-deposit bonus — meaning ৳600 in bonus is added, bringing your total balance to ৳1,100 to use on slots.
RTP (Return to Player) is the theoretical return rate of a slot — for example, a 96% RTP means that over the long run, an average of ৳96 may be returned for every ৳100 wagered. This is a statistical average and will not be the same in every session. For example, Fortune Mouse has a maximum RTP of 96.96% and Mahjong Ways 2 has a maximum RTP of 96.95% — both are PG Soft games.
On a limited budget, low-volatility slots are a sensible choice — they pay out smaller wins more frequently and your balance lasts longer. High-RTP games like Fortune Mouse or Mahjong Ways 2 can give you a bit more playtime on a small budget. For larger jackpots you can choose high-volatility games, but your balance will swing up and down more quickly there.
Winnings from in-game free spins triggered during play (such as those awarded by Scatters) are added directly to your game balance and can be withdrawn once the withdrawal conditions are met. For promotional free spins, terms and conditions apply — see the terms and conditions page for details.
Category 03
Account Questions
What you need to know about usernames, passwords, updating personal information and account policies.
A username must generally be between 6 and 20 characters and may only contain English letters and numbers. A password should be at least 8 characters; using a mix of uppercase letters, lowercase letters and numbers makes it stronger. Avoid using the same password on other sites.
Yes — log in and update your details from profile settings. Some changes may require identity verification. For any difficulties, 1117 bat's 24/7 live chat support is available to help.
Click the "Forgot password?" link on the 1117 bat Login page. An OTP will be sent to your registered mobile number or email. After verifying the OTP, you can set a new password. If you no longer have access to that number or email, contact live chat directly and verify your identity to get help.
No. Under 1117 bat's policy, each person is allowed only one account. Creating multiple accounts may result in all accounts being suspended and bonuses cancelled. If multiple family members share the same device, each person should register separately and inform support.
Account verification is important for security — it confirms that the right person is operating the account and that the age requirement of 21 is met. Typically a photo of a national identity card (NID) or passport is required. Verified accounts have faster withdrawal processing and may also receive certain bonuses including a birthday gift.
All casino and betting activity on 1117 bat is for people aged 21 and above only. A date of birth is required at registration and age is confirmed during verification. We are committed to protecting minors — read more on the responsible gaming page.
Category 04
Withdrawal of Funds
Clear information on the rules for withdrawing bonus winnings, how long it takes and which name to use for withdrawals.
To withdraw winnings from a bonus, you must first meet the wagering requirement. For example: a 120% bonus on a ৳1,000 deposit gives ৳1,200 in bonus — the wagering requirement on that bonus would be ৳1,200 × 10 = ৳12,000. Once the requirement is met, the winnings are released to your balance and can be withdrawn with a minimum of ৳1,000.
Withdrawal requests on 1117 bat are generally processed within 15 minutes to 2 hours — this applies to bKash, Nagad, Rocket and bank transfer. In some cases, incomplete account verification or high traffic may cause a slight delay. The minimum withdrawal amount is ৳1,000.
No — for security and financial verification reasons, withdrawals are sent only to a bKash, Nagad, Rocket or bank account registered in your own name. Requests to a different name may be rejected and identity verification may be requested. This also protects your own account.
"Pending" means the request is under review. Processing is usually completed within 2 hours. If more than 2 hours have passed, contact 1117 bat's 24/7 live chat — provide the request number and amount for a quick check. Delays can also occur if account verification is incomplete.
Major commercial banks in Bangladesh are accepted for bank transfer withdrawals — such as Dutch-Bangla Bank, BRAC Bank, Islami Bank or Mutual Trust Bank. It is important to enter the correct account number and routing number. Contact live chat to confirm the details.
1117 bat's VIP Program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Higher-tier members receive weekly cashback (up to 0.8% of net loss at the Diamond tier). For example, a Gold member with ৳20,000 net loss in a week will receive ৳100 cashback. See full details of all benefits on the 1117 bat VIP page.
Get a 120% Welcome Bonus
120% bonus on your first deposit, up to ৳10,000. Wagering requirement is 10x the bonus amount.
Log in to 1117 batStill have a question?
If you didn't find your answer in this FAQ, 1117 bat's support team is always available. Help is provided in both Bengali and English.
24/7 Live Chat
Log in to the site or app and start a live chat at any time. Ask in Bengali and get a reply in Bengali — usually within a few minutes.
Email Support
For complex matters, contact us by email: [email protected] — write in Bengali or English, whichever you prefer.