1117 bat Privacy Policy
This policy clearly describes how your personal information is collected, stored, and used. You have the right to read it.
Table of Contents
Introduction and Scope
1117 bat is an online gaming and betting platform that provides services in Bengali for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use the 1117 bat website (https://1117bat.cam) and its associated mobile applications, how that information is used, and the steps we take to protect it.
This Policy applies to all registered members and unregistered visitors of 1117 bat. By using our services, you are considered to have accepted the terms of this Policy. This Policy is an integral part of our Terms and Conditions and should be read alongside that document.
If you have difficulty understanding any part of this Policy or have any questions, please contact us via 24/7 live chat or email. We are able to assist in both Bengali and English.
Data Collection
We collect information in two main ways — directly from you and automatically while you use the service.
2.1 Information You Provide Directly
We collect the following information during registration and account management:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport number (for KYC verification)
- Preferred payment method: bKash, Nagad, Rocket, or bank account details
- Username and password chosen by the user
- Support messages and contact history
2.2 Automatically Collected Information
When you use our platform, the following information is collected automatically:
- IP address and device type
- Browser type and operating system
- Time spent on the platform and pages visited
- Game play history and transaction records
- Cookies and session data (see Section 6 for details)
2.3 Information Received from Third Parties
In some cases, for fraud prevention and identity verification purposes, we may receive information from trusted third-party verification agencies. This information is used solely to ensure account security.
Purpose of Data Use
Collected information is used for the following purposes:
| Purpose | Explanation |
|---|---|
| Account Management | Completing registration, enabling login, and maintaining account security. |
| Payment Processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. |
| Identity Verification (KYC) | Confirming the age and identity of the account holder and preventing fraudulent activity. |
| Customer Support | Resolving issues, recording complaints, and improving service quality. |
| Promotional Communication | Notifying you about bonuses, offers, and updates (you can opt out at any time). |
| Platform Improvement | Analysing usage patterns to improve service quality, speed, and security. |
| Responsible Gaming | To identify excessive play behaviour and promote responsible gaming. |
Data Storage and Security
1117 bat applies industry-standard technical and administrative measures to protect user data. SSL encryption is active on our platform, encrypting all information transmitted between your browser and our servers.
4.1 Data Retention Period
Information is retained for as long as your account is active and for a set period as required by legal or business obligations. Financial transaction records may be retained for a specified period after account closure for audit purposes.
4.2 Security Measures
- All data transmissions are secured with 256-bit SSL/TLS encryption.
- Password hashing — no staff member can see your actual password.
- Two-factor authentication (OTP) is used during registration and payments.
- Regular security audits and penetration tests are conducted.
- Access to sensitive data is restricted to authorised personnel only.
However, no information transmitted over the internet is entirely immune to intrusion. We take every reasonable precaution, but absolute security cannot be guaranteed.
Sharing Data with Third Parties
1117 bat does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following circumstances:
- Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners.
- Game Providers: Game studios such as Pragmatic Play, JILI, PG Soft, and Evolution may receive limited information for the purpose of operating games.
- Identity Verification Agencies: With recognised third-party identity verification agencies as part of the KYC process.
- Technology Service Providers: Providers of server hosting, analytics, and customer service software, who operate under confidentiality agreements.
- Legal Obligations: Disclosure of information in compliance with a legal order from a court or competent authority.
Our agreements with all third parties include obligations to protect your information.
Cookies and Tracking
The 1117 bat website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience with the service.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security — the platform cannot function properly without them.
- Functional Cookies: To remember your language preferences and other settings.
- Analytics Cookies: To understand how users interact with the platform — this helps improve the service.
- Marketing Cookies: To display relevant advertisements, if you give your consent.
6.2 Managing Cookies
You can disable cookies at any time from your browser settings. However, disabling essential cookies may prevent some services from working properly.
Your Rights
You have the following rights regarding your personal information:
- Right to Access: You can find out what information we hold about you.
- Right to Correction: You can request that incorrect or incomplete information be corrected.
- Right to Erasure: In certain circumstances, you can request that your information be deleted (where there is no legal obligation to retain it).
- Right to Restrict Processing: You can object to your information being used for specific purposes.
- Right to Data Portability: You can request a structured copy of your information.
- Right to Withdraw Consent: You can opt out of marketing communications and optional cookies at any time.
To exercise any of these rights, please contact our support team. We are able to assist in Bengali and our 24/7 live chat service is active.
To learn about playing responsibly on our platform, visit the Responsible Gaming page, which contains detailed guidance on keeping yourself safe.
Protection of Children and Minors
1117 bat is strictly for individuals aged 21 and above. We do not knowingly collect any information from anyone under the age of 21. Date of birth is verified at registration and age is confirmed during the KYC process.
If we become aware that information from a minor has been collected inadvertently, that information will be deleted promptly and the associated account will be closed. If a parent or guardian believes their minor child has registered on our platform, please contact us immediately.
Policy Changes
1117 bat reserves the right to update this Privacy Policy as needed. If any significant changes are made to the Policy, we will post a notice on the platform and notify registered users by email.
Continued use of our services after changes have been made will be considered acceptance of the updated Policy. We therefore recommend reviewing this page from time to time. The "Last Updated" date at the top of the page will tell you when the most recent change was made.
To learn more about us, visit the About Us page, which describes the mission and operations of 1117 bat.
Contact
For any questions about this Privacy Policy, requests to correct information, or complaints, please contact us using the methods below:
Support Centre
Active 24/7 — support available in Bengali and English
[email protected]
Around the clock — you can send a message at any time
For answers to more common questions, visit our FAQ section.